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Spin Palace Casino
Summary
Launched in 2002, Spin Palace has become one of the most popular online casinos using Microgaming's Viper software and has won several high-profile awards.
The casino has a strong selection of games (over 150 in total) including several variations of Slots, Video Poker, Blackjack, Roulette, Craps, Baccarat and several progressive Jackpots (regularly reaching over £1,000,000) with an average payout across all games of 97.2%.
Users can play for free with a ‘guest’ account before registering a ‘real’ one on which they will receive a £1000 free bonus.
Software
Spin Palace uses Viper software, the latest edition of Microgaming software which is recognized as the leader in the online casino industry. The new software has a series of new features designed to enhance your gaming experience.
Features that you will enjoy include ‘Expert Mode’ that automatically adopts the best possible strategy for you allowing the best possible return, ‘AutoPlay’ that enables you to automatically play a selected number of hands or spins without having to continuously hit the ‘Spin’ button, and an ‘Analyze’ Function, which demonstrates how optimally you are playing.
One feature we like is the Temperature Indicator that you can see from the Casino Lobby. This shows how "Hot" a slot is and how long its been before a jackpot has been won.
The Spin Palace Casino software is available either as a small download or as an instant play flash casino and the your account is transferable between the two. Every transaction is recorded and logged enabling you to fully investigate your player history.
Games
Spin Palace has a strong selection of games (over 150 in total) including several variations of Slots, Video Poker, Blackjack, Roulette, Craps, Baccarat and several progressive Jackpots (regularly reaching over £1,000,000!) with an average payout across all games of 97.2%.
Customer Service
Spinpalace has easily accessible 24/7 support. You can chat live with a representative of Spin Palace from the website (click on Contact Us then Live Chat)
You can email their team:
English Support: support@spinpalacecasino.com
French Support: assistance@thepalacegroup.com
Italian Support: assistenza@thepalacegroup.com
Japanese Support: support@spinpalace.jp
Spanish Support: soporte@thepalacegroup.com
Danish Support: dansksupport@thepalacegroup.com
Swedish Support: svensksupport@thepalacegroup.com
You can also call them up for free on these toll-free numbers
Canada: 1-877-710-8016
Italia: 800-788-346 (Gratis solo per chiamate effettuate dall’Italia) dalle ore 10.30 alle ore 19.30 dal Lunedì al Venerdì.
United Kingdom: 0-800-587-1474
Rest of the World: +44-800-587-1474 (charges may apply)
Reputation
Spin Palace has a tremendous reputation and the Spinpalace management invests heavily in online security. They have engaged Proc Cyber, a leading e-commerce provider to process all payments in a completely secure environment. You can use a wide range of deposit options including MasterCard, Visa, Firepay, Neteller, Switch, Delta and many others. The site is fully licensed in Malta and payment percentages are reviewed monthly by independent auditors.
Introductory Offer
When you sign-up at Spinpalace you'll get up to £1000 free. The bonus is broken down into 5 stages:
- Deposit 1- 100% bonus match up to £150 free.
- Deposit 2- 25% bonus match up to £125 free
- Deposit 3- 50% bonus match up to £100 free
- Sunday Special over 52 weeks– 100 Free Spins at Tomb Raider –Secret of the Sword, every week- £520 free over 52 weeks
- Anniversary bonus- 100% Bonus match up to £105 free.
Bonuses are subject to a 30x play through requirement to ensure fair gaming.
Our Verdict
Spin Palace is an impressive online casino which has a reputation for fair and ethical dealings. If you are looking for a Microgaming casino to play on you will do no better than Spin Palace. Give it a test-drive now!
Bonus Details
- Spin Palace Online Casino is a leading Microgaming casino that offers all new users up to £1000 free.
Term and conditions
Spin Palace Casino's new user bonus promotional offer is broken down into 5 stages which will get you a total of £1000 free.
- Deposit 1- 100% bonus match up to £150 free;
- Deposit 2- 25% bonus match up to £125 free;
- Deposit 3- 50% bonus match up to £100 free;
- Sunday Special over 52 weeks– 100 Free Spins at Tomb Raider –Secret of the Sword, every week- £520 free over 52 weeks;
- Anniversary bonus- 100% Bonus match up to £105 free.
All of the Spin Palace bonuses are subject to a minimum wagering requirement of 30x before you can cash them out. Terms and Conditions apply. See the SpinPalace.com site for details.
Cashier Detail
Deposit
Spin Palace’s banking facility is only available to Real Players (Players who wager with real money). If you’re a Guest Player, you can only play for fun. After making a deposit, you’ll be able to play and win immediately.
Spin Palace Casino accepts Visa and MasterCard credit cards. Spin Palace also accepts various debit cards. The Casino enforces a deposit limit of UK£2,500 on each registered card, refreshed twice weekly, with a maximum single deposit amount of UK£1,000 and a maximum daily deposit of £1500
Card transactions are processed by Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, a financial subsidiary of Spin Palace Casino. On your
statement you will be billed as www.thepalacegroup.com or www.proccyber.com.
Spin Palace Casino accepts Maestro, Solo, Visa Electron, Visa Debit, Mastercard Debit and Entropay for UK Pound deposits.
You can also use Neteller, Ukash, Usemybank, Paysafe, Moneybookers, Click2Pay, Clickandbuy, Ecocard, Entropay and Ezipay online payment solutions to deposit into the online casino.
Withdrawal
One reassuring aspect of Spin Palace is that they really take the time to explain how can withdraw your winnings. For more details please visit the site and click on banking>withdrawals.
All withdrawals are made through the casino software. To process a withdrawal simply click on the bank button on the main screen of the Spin Palace software. Once at the bank, please click on the "withdrawal" tab and enter the amount that you wish to withdraw in the box that appears. This will record your withdrawal with SpinPalace, it will appear on our systems immediately and will be processed within 24 hours. Further bank processing time may however apply, transactions may take up to 4 business days to show on your account statements.
Spin Palace Casino offers Pound withdrawals via Switch and Solo debit cards. This enables you to receive your full winnings direct to your bank account. When initiating a withdrawal in the casino software you may not be presented with a Switch and Solo option. However, your withdrawal will always be processed to Switch and Solo as long as you have deposited using Switch and Solo debit cards. Spin Palace recommends Switch and Solo debit cards as the most convenient depositing and withdrawal methods.
Credit Cards Accepted
Visa, Mastercard & Diners Club are accepted. Spin Palace enforces a deposit limit of £2,500 on each registered card.
Debit Cards Accepted
Spin Palace Casino accepts a wide variety of debit cards for UK Pound deposits. These include Maestro, Solo, Visa Electron, Visa Debit, Mastercard Debit and Entropay.
Currencies accepted
You can play at Spin Palace Casino in £, CAD $, US$ or €.
Parent company
Palace Entertainment Group.
